- What you are charged and what JNF UK receives
For donation texts, you will be charged the amount of the donation plus the standard text message rate specified by your network provider. JNF UK receives 100% per £1 donated in this way.
The standard network charge for text messages is at your network provider’s rates. If the keyword or short code you text are incorrect, you may still be charged a message at your standard network rate. However you won’t be charged by us for the donation as you won’t be donating to JNF UK.
There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
- Where and on what devices can text-to-donate be used?
Please note that you can donate from a UK mobile only. You cannot donate using this service from a Channel Islands, Isle of Man or other non-UK mobile. If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.
- Who can use text-to-donate?
You must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text donation to JNF UK.
- Data protection
Your data will be handled in accordance with the Data Protection Act 1998 and will only be used to keep you informed about our fundraising, activities, events and services. Your details will be kept securely. JNF UK and organisations acting on JNF UK’s behalf are the sole owner of the information collected. We will not sell, share, or rent this information to third parties without your consent. From time to time, if we run an event in partnership with another named organisation your details may need to be shared. We will be very clear what will happen to your data when you register.
- Gift Aid
Your donation may be eligible for Gift Aid. We may contact you on the mobile number you used to give you the opportunity to add Gift Aid to your donation. We may also send you a link to webpage where you submit your details, however, please note that as with any mobile browsing, you may incur charges from your network provider.
If you have any queries about text-to-donate please contact us on 020 8732 6100 / [email protected]
- How to unsubscribe from future marketing
JNF UK would like to contact you about our work and soon after you donate we will try to contact you to ask for Gift Aid.
We want to ensure we communicate with you in line with your preferences. To opt out of future marketing please contact us on 020 8732 6100 or email [email protected]. Please state whether you do not wished to be contacted by post telephone, email or SMS.
- Service Provider
This charitable donation service is being provided for JNF UK by InstaGiv of Highbridge House, 23-25 High Street, Belfast BT1 2AA.